Corrections
How to report an error in a number, a claim or a label — and how we log the fix.
We publish numbers, and numbers can be wrong. If a figure on this site does not match its source, tell us and we will check it against the pipeline. Corrections are part of the editorial record, not a PR exercise.
How to report a correction
Email [email protected] with:
- the page URL,
- the number or sentence you believe is wrong,
- the number you believe is correct, and
- the source or calculation behind it, if you have one.
A screenshot is helpful but not required. If the issue is a broken link, a missing page or a typo, the same address works.
What we correct
- Data errors — a rate, count, ratio or sample size that does not match the underlying aggregate.
- Labelling errors — a claim described as a measured failure rate when it is a mention rate, or a comparison that mixes two populations.
- Attribution errors — a quote, study or dataset credited to the wrong source.
- Broken links and outdated references — including links to pages we have retired.
- Typos and formatting — fixed silently; no correction note is needed.
What we do not change
We do not remove a finding because a brand, seller or reader disagrees with the interpretation. If the number is right and the method is stated, the finding stays; we will publish a response or a caveat if the disagreement is substantive. We do not accept payment to change a score, a ranking or a finding.
How we log corrections
- Material corrections (a number, a claim, a conclusion) are noted at the bottom of the affected page with the date and what changed, and are listed on the changelog .
- Non-material edits (typos, formatting, link fixes) are made in place; the page’s
lastmoddate changes. - Retractions are kept visible: the page is updated with a note explaining what was withdrawn and why, rather than silently deleted.
Timelines
We aim to acknowledge a correction request within five business days. A data correction takes longer if it requires re-running the aggregation pipeline; we will tell you the expected date rather than guess.